You don’t have to. In fact, we let you know on our website how to get your money back yourself which will mean every penny you get back is yours.

Unfortunately this varies widely depending on your case and whether your bank agrees to refund you or if we have to take the case further.

Sometimes it can be extremely quick, with many customers receiving an outcome within 15 days of our complaint (the time your bank has to respond).

You can simply fill in our claims form.

The more information you provide, the more likely we can make a quick decision on whether we can take your case on.

By filling in the claim form you’re not committing to using our service, and if you change your mind we’ll not take your case forward or contact you again.

Your bank may send you a cheque, or deposit the money straight into your bank account if you still bank with them.

Once you’ve received the money, our fee becomes payable. You can pay easily to our bank account and we’ll contact you with the relevant details.

You already lost your hard earned money to the crooks, and you are having nothing to loose. And there is always a chance to get your money back.

If you’ve been tricked into sending money from your bank account to a scammer, or someone has managed to gain access to your account and take money, we can help you.

Typically the most common scams we see are scammers pretending to be someone else in order to get you to send them money.

After Filing the claim with concerned back and institute and others it used to take 30 days to 180 days to settle the claim. Each claim settlement used to take their own time.

Only if you win your case. You don’t pay us a penny if we don’t win any money back from your bank. If we win money back, we charge a flat fee of 10% of the amount awarded.

Once our fee becomes payable we’ll send you instructions on how to pay directly to our bank account. Call us on the number on our website before paying.

If we’ve been unable to resolve your case with your bank and they’ve rejected your complaint, we may refer your case to the Financial Ombudsman Service for an impartial decision. This does not impact on the fee you may pay.

Your fraud claim with us can be cancelled at any time with no charge for the services you’ve received. However, if you cancel after we’ve started work on your case, and an offer is made or redress is received, our usual fees apply.